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How to make a return
Close all lids properly and safely package the products.
Include your order receipt inside the box.
Send us the products to the following address:
2830 Antoine Dr.
Houston, TX 77092
Returns
30-Day Returns
Didn't like the product you received? No problem! We have a 30-day return period. Simply mail us the product back. Once we receive it, we will issue a refund to the original payment method.
What if I received a damaged product?
If you received a damaged product, please
call us at 832-834-7493 or email us at cs@natureance.com and one of our customer service specialists will quickly assist.
Who pays for return shipping?
Customers are responsible to pay for return shipping. Once we receive the product, we will issue the refund.
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